Privacy Notice for Langkawi Lagoon Resort

Langkawi Lagoon Resort is committed to protecting your privacy and ensuring the security of your personal information. This privacy notice outlines how we collect, use, and protect your personal information in accordance with the Personal Data Protection Act 2010 (PDPA).

  1. Collection of Personal Information: We may collect personal information such as your name, contact information, and credit card details when you make a reservation, check-in, or use our services. We may also collect information about your preferences and interests to provide you with a better guest experience.
  2. Use of Personal Information: We use your personal information to process your reservation, provide you with our services, and communicate with you about your stay. We may also use your personal information to personalize your experience, improve our services, and conduct marketing activities with your consent.
  3. Disclosure of Personal Information: We do not disclose your personal information to third parties unless required by law or as necessary to provide you with our services. We may share your personal information with our affiliates, service providers, or business partners to provide you with a better guest experience. We ensure that any third-party service providers or business partners comply with the PDPA.
  4. Security of Personal Information: We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We use secure servers and encryption technology to protect your personal information. We also restrict access to your personal information to authorized personnel only.
  5. Access and Correction of Personal Information: You have the right to access and correct your personal information that we hold. If you would like to access or correct your personal information, please contact our Data Protection Officer.
  6. Retention of Personal Information: We retain your personal information for as long as necessary to provide you with our services and comply with legal obligations.
  7. Changes to the Privacy Notice: We may update this privacy notice from time to time. We will notify you of any material changes to the privacy notice through our website or other communication channels.

By providing your personal information to us, you consent to the collection, use, and disclosure of your personal information in accordance with this privacy notice.